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Question by molgy · Jun 13, 2017 at 12:11 PM · assetstoreregistrationpublisher

"Terms of Service" not loading when trying to create Asset Store Publisher Account

Hi! I'm trying to register an account as a Unity Asset Store Publisher. After I've filled out all the information I hit "Save New Publisher", then a popup appears with the Unity logo and the text "Loading Terms of Services...". The "Ok" button is greyed out so I can't continue from here, and the terms of service never load (I had the page on for hours last week).

I know someone posted about this exact issue some years ago but he it was never resolved. Any thoughts?

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Answer by penny_debyl · Jun 30, 2017 at 09:56 AM

I've got the same problem. Did you get this fixed?

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Answer by s0manyth1ngs · Jun 30, 2017 at 09:59 PM

Try using Firefox. I was having this issue in Chrome, but once I switched over to Firefox it worked.

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avatar image penny_debyl · Jul 01, 2017 at 12:14 AM 0
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:). I managed to do it with Chrome. I was using Safari. I think the issue was that I had to be logged out of Unity on the browser so that when you click on the link to register a new publisher it makes you log in again and then auto fills some of the fields in the registration for with your details. It all worked fine then.

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Answer by molgy · Jul 01, 2017 at 10:06 AM

I used Firefox instead of chrome, and it worked without any trouble :)

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