- Home /
"There was a problem while activating a personal license, please check your internet connection"
Hello everyone, Recently I updated Unity Hub to v3.0.0 beta.4 [I have a few months experience with Unity]and after updating, my personal license got deactivated because a pop up prompted me to activate a new license. I clicked on Unity personal but after a while it said "No License" but when I went to manage license, it said, "There was a problem while activating a personal license, please check your internet connection" but I have have a good internet connection and Unity Hub has access to Windows Firewall [I have Wndows 7]. Could someone please help me regarding this issue? This is my first question in Unity Answers so I am new to some stuff here. Here is a screenshot of the problem Thanks in advance.
Answer by FElineRAptor7273 · Aug 30, 2021 at 10:14 AM
I actually didn't have this problem in Unity Hub 3.0.0-beta.3 but after the update, the problem happened. However, I changed the release channel from beta to production [reluctantly] but after changing it, I clicked on Update and restart [after right clicking on unity hub icon in system tray], and then it switched back to Unity Hub 2.4.5. Thankfully, the license problem didn't happen anymore as it was already activated. But I really wanted the dark mode of Unity Hub 3.0.0. Anyway, I might try to switch back to beta again and see if the license problem happens again or not.
Edit: I tried switching back to beta again. But alas, no luck. Same problem is happening. I will have to use 2.4.5 unless someone can help me about this problem OR if anyone can provide a link to download Unity Hub 3.0.0-beta.2 or 3 whichever as long as I have dark mode.
Uh, does any one have a solution to this problem?