Wayback Machinekoobas.hobune.stream
May JUN Jul
Previous capture 13 Next capture
2021 2022 2023
1 capture
13 Jun 22 - 13 Jun 22
sparklines
Close Help
  • Products
  • Solutions
  • Made with Unity
  • Learning
  • Support & Services
  • Community
  • Asset Store
  • Get Unity

UNITY ACCOUNT

You need a Unity Account to shop in the Online and Asset Stores, participate in the Unity Community and manage your license portfolio. Login Create account
  • Blog
  • Forums
  • Answers
  • Evangelists
  • User Groups
  • Beta Program
  • Advisory Panel

Navigation

  • Home
  • Products
  • Solutions
  • Made with Unity
  • Learning
  • Support & Services
  • Community
    • Blog
    • Forums
    • Answers
    • Evangelists
    • User Groups
    • Beta Program
    • Advisory Panel

Unity account

You need a Unity Account to shop in the Online and Asset Stores, participate in the Unity Community and manage your license portfolio. Login Create account

Language

  • Chinese
  • Spanish
  • Japanese
  • Korean
  • Portuguese
  • Ask a question
  • Spaces
    • Default
    • Help Room
    • META
    • Moderators
    • Topics
    • Questions
    • Users
    • Badges
  • Home /
This question was closed Mar 21, 2017 at 10:27 AM by Magris for the following reason:

Problem is not reproducible or outdated

avatar image
3
Question by Magris · Apr 25, 2014 at 06:54 AM · assetconnectoffline

Asset Store You are currently offline Issue

Im using iMac OSX 10.9.2

I can connect asset store on chrome(or other browser)

but in unity client Asset Store

  1. I can connect 1st page

  2. If i select some asset

then I can see this message

you are currently offline ~~~

i dont use firewall,proxy,antivirus

what can i do?

Comment
Add comment · Show 6
10 |3000 characters needed characters left characters exceeded
▼
  • Viewable by all users
  • Viewable by moderators
  • Viewable by moderators and the original poster
  • Advanced visibility
Viewable by all users
avatar image nekx hailand · Jun 30, 2014 at 07:20 PM 0
Share

Hello, I find myself with this problem that I do?

alt text

immagine.png (34.0 kB)
avatar image Xtheth · Jul 08, 2014 at 08:17 AM 0
Share

I'm having this same issue. I want to download some of the free assets to see how unity works. It says I'm offline even though I'm currently signed in, my internet is working, I'm running as ad$$anonymous$$istrator, and I looked through the actual unity set up to see if I need to log in there. There's nothing. Please help

avatar image Regerson · Jun 08, 2015 at 07:34 AM 0
Share

I made everithing, It is always saying "offline". Please help me

avatar image Gubendran_Vins · May 15, 2018 at 05:36 AM 0
Share

I am also having same issue in windows 10,unity 2017.1.0f3. And the given solutions were not worked for me. pls guide me..

avatar image GameJob2017 · Jun 04, 2018 at 07:17 AM 0
Share

Here is how I fixed this issue in Unity 2017:

(1) Log out of your Unity account:

Go To "Unity" menu -> click on "$$anonymous$$anage License" -> Click on "$$anonymous$$y Account" -> Click on "Sign out".

(2) Then exit Unity application.

(3) Relaunch Unity.

(4) Try to logon to your Unity account again.

Next, try to access Unity store again. Be very patient and wait for 2 or 3 $$anonymous$$utes, then the internet connection will be established, and everything will be fine.

Sometimes, I have to repeat these procedure 2 times to make it work.

Show more comments

7 Replies

  • Sort: 
avatar image
5

Answer by we4dsofttech · Mar 03, 2016 at 09:44 PM

sign out -> close the unity -> open unity -> singin again this worked for me

Comment
Add comment · Show 1 · Share
10 |3000 characters needed characters left characters exceeded
▼
  • Viewable by all users
  • Viewable by moderators
  • Viewable by moderators and the original poster
  • Advanced visibility
Viewable by all users
avatar image GameJob2017 · Jun 04, 2018 at 07:27 AM 0
Share

@we4dsfottech: Yes, your solution works. Thanks.

Here is how I fixed this issue in Unity 2017:

(1) Log out of your Unity account:

Go To "Unity" menu -> click on "$$anonymous$$anage License" -> Click on "$$anonymous$$y Account" -> Click on "Sign out".

(2) Then exit Unity application.

(3) Relaunch Unity.

(4) Try to logon to your Unity account again.

Next, try to access Unity store again. Be very patient and wait for 2 or 3 $$anonymous$$utes, then the internet connection will be established, and everything will be fine.

Sometimes, I have to repeat these procedure 2 times to make it work.

avatar image
1

Answer by Steldg · Jul 29, 2015 at 07:59 AM

Did you try logging out and logging in again? That just fixed it for me.

Comment
Add comment · Show 2 · Share
10 |3000 characters needed characters left characters exceeded
▼
  • Viewable by all users
  • Viewable by moderators
  • Viewable by moderators and the original poster
  • Advanced visibility
Viewable by all users
avatar image GameJob2017 · Jun 04, 2018 at 07:28 AM 1
Share

Yes, it will work. Thanks.


Here is how I fixed this issue in Unity 2017:

(1) Log out of your Unity account:

Go To "Unity" menu -> click on "$$anonymous$$anage License" -> Click on "$$anonymous$$y Account" -> Click on "Sign out".

(2) Then exit Unity application.

(3) Relaunch Unity.

(4) Try to logon to your Unity account again.

Next, try to access Unity store again. Be very patient and wait for 2 or 3 $$anonymous$$utes, then the internet connection will be established, and everything will be fine.

Sometimes, I have to repeat these procedure 2 times to make it work.

avatar image jasontowens · Jun 30, 2018 at 05:18 PM 0
Share

This did not work for me. I've logged out and restarted Unity several times and cannot access the store.

avatar image
1

Answer by waqas_hashmi · Aug 20, 2015 at 09:45 PM

.go in internet explorer and in options/connections tab/lan sittings/Disable Use Proxy

Comment
Add comment · Show 1 · Share
10 |3000 characters needed characters left characters exceeded
▼
  • Viewable by all users
  • Viewable by moderators
  • Viewable by moderators and the original poster
  • Advanced visibility
Viewable by all users
avatar image superboyjohn · Sep 09, 2017 at 04:45 PM 0
Share

This works on Unity 2017.1.0f3

avatar image
1

Answer by WonderPower · Mar 21, 2017 at 09:03 AM

sign out -> close the unity -> open unity -> singin again this worked for me

we4dsofttech for me also worked.

Comment
Add comment · Show 3 · Share
10 |3000 characters needed characters left characters exceeded
▼
  • Viewable by all users
  • Viewable by moderators
  • Viewable by moderators and the original poster
  • Advanced visibility
Viewable by all users
avatar image MrAdventure · Mar 21, 2017 at 05:25 PM 0
Share

I tried that several times, and it didn't work. The good news is the Asset Store is back today!

The bad news WAS that I couldn't access my already downloaded Assets yesterday, so it really put a kink in my work.

But it does seem like it was just their servers being down for maintenance.

avatar image GameJob2017 · Jun 04, 2018 at 07:19 AM 0
Share

@WonderPower: Yes, your solution works fine. Thanks.

Here is how I fixed this issue in Unity 2017:

(1) Log out of your Unity account:

Go To "Unity" menu -> click on "$$anonymous$$anage License" -> Click on "$$anonymous$$y Account" -> Click on "Sign out".

(2) Then exit Unity application.

(3) Relaunch Unity.

(4) Try to logon to your Unity account again.

Next, try to access Unity store again. Be very patient and wait for 2 or 3 $$anonymous$$utes, then the internet connection will be established, and everything will be fine.

Sometimes, I have to repeat these procedure 2 times to make it work.

avatar image jasontowens GameJob2017 · Jun 30, 2018 at 05:19 PM 0
Share

this solution did not fix it for me.

avatar image
0

Answer by Omidja · Jul 30, 2014 at 04:07 PM

i try two way to solve it! 1.go in internet explorer and in options/connections tab/lan sittings/Disable Use Proxy 2.if first way not work so create a new User account and try unity3d over that! (cheak firewall and antivirous)

Comment
Add comment · Share
10 |3000 characters needed characters left characters exceeded
▼
  • Viewable by all users
  • Viewable by moderators
  • Viewable by moderators and the original poster
  • Advanced visibility
Viewable by all users
  • 1
  • 2
  • ›

Follow this Question

Answers Answers and Comments

39 People are following this question.

avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image

Related Questions

Cant access asset store 0 Answers

Couldn't resolve host name url: https://kharma.unity3d.com/ 0 Answers

How to go online to dowload assets 0 Answers

How I can download Terrain from .Asset file? 2 Answers

Unity Asset Store and Text Serialisation 0 Answers


Enterprise
Social Q&A

Social
Subscribe on YouTube social-youtube Follow on LinkedIn social-linkedin Follow on Twitter social-twitter Follow on Facebook social-facebook Follow on Instagram social-instagram

Footer

  • Purchase
    • Products
    • Subscription
    • Asset Store
    • Unity Gear
    • Resellers
  • Education
    • Students
    • Educators
    • Certification
    • Learn
    • Center of Excellence
  • Download
    • Unity
    • Beta Program
  • Unity Labs
    • Labs
    • Publications
  • Resources
    • Learn platform
    • Community
    • Documentation
    • Unity QA
    • FAQ
    • Services Status
    • Connect
  • About Unity
    • About Us
    • Blog
    • Events
    • Careers
    • Contact
    • Press
    • Partners
    • Affiliates
    • Security
Copyright © 2020 Unity Technologies
  • Legal
  • Privacy Policy
  • Cookies
  • Do Not Sell My Personal Information
  • Cookies Settings
"Unity", Unity logos, and other Unity trademarks are trademarks or registered trademarks of Unity Technologies or its affiliates in the U.S. and elsewhere (more info here). Other names or brands are trademarks of their respective owners.
  • Anonymous
  • Sign in
  • Create
  • Ask a question
  • Spaces
  • Default
  • Help Room
  • META
  • Moderators
  • Explore
  • Topics
  • Questions
  • Users
  • Badges