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Question by keel · Oct 09, 2012 at 10:54 AM · license4.0

The license of Unity Pro 4 can not be identified.

Hello,

I already bought a license of Unity Pro 4, and I finished the internet activation in the popup window when the installed Unity Pro 4(pre-order beta releases) was launched.

But then I got the popup window of License Check, and gave the following information: "This prerelease version of Unity 4.0 can only be run by 4.x license holders".

The button "Quit Unity" was the only choice. I was refused to use the Unity pro 4.

But it was strange that I could use Unity Pro 3.5 after I installed the Unity Pro 3.5. I thought it proved that previous internet activation was successful, then should I doubt that the wrong license was already sent to me?

How should I do?

Thanks for any help in advance.

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avatar image Fattie · Oct 09, 2012 at 11:00 AM 0
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re your other question. it sounds like you have used two installs already.

telephone unity and they will help you in $$anonymous$$utes.

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Answer by Rob@U3D · Oct 19, 2012 at 01:54 PM

Hi there,

It looks like you've encountered our license check error. Our 4.0.0b7 activation server only syncs once every 24 hours, in the early hours of the morning (GMT).

You'll need to wait for your license to be synced, this can take up to 24 hours, depending on the time in relation to the sync stated above.

Please also ensure that there is no Firewall or Anti-virus on your machine preventing Unity from 'calling home'.

If you're still having issues, please email: support@unity3.com

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avatar image Fattie · Oct 19, 2012 at 03:56 PM 0
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they will fix it as fast as they have fixed the search on this site ;-)

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