Question by adelphiaUK · Apr 01, 2015 at 02:57 PM · unity 5 bug debug bug report support

Submitting bug reports

I have a question in respect of bug reporting from a developer stand point.

I have recently (on 24th March) submitted a bug report here and I was just wondering how long it takes (if at all) to get an acknowledgment from Unity to say it's being investigated?

I don't mean the automatic email generated when you submit it, but to actually state the issue is being investigated, perhaps an "In Review" or "In Progress" state rather than just "Open".

As this is the first I have submitted, I'm just trying to get my head round it as I can't convert my Unity 4.6 project to Unity 5 until this is resolved and would just like to understand the time-frame I should be looking at.

Thanks for reading.

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hexagonius · Apr 01, 2015 at 03:01 PM 0

$$anonymous$$y oldest open case is from 11th $$anonymous$$arch

adelphiaUK · Apr 01, 2015 at 03:13 PM 0

O$$anonymous$$, thanks @hexagonius. Does the status change or does it just stay either "Open" or "Closed"?

hexagonius · Apr 01, 2015 at 03:18 PM 0

I once had a case that was actually closed within 3 days. I think it was "in progress" during that time, but not sure anymore. But all my other cases are just "open" I have no idea about how they get handled.

adelphiaUK · Apr 01, 2015 at 05:06 PM 0

Thanks for the info @hexagonius. I guess I just need to keep my eyes peeled on the status and stick with 4.6 until it's resolved.