Question by hjonersjr · May 11, 2019 at 08:19 PM · asset-store stars review users

User Reviews with Weighted Stars

I'm trying to figure out how Unity awards it's user reviews stars. Because they're not always indicative of the actual reviews.

For example; I see an asset as having 4 out of 5 stars (14 user reviews), so I decide to read the user reviews. What I see is more recently: 5 - 1-star ratings, 2 - 2-star ratings, 2 - 3-star ratings, and from much longer before, 1 - 4-star rating and 3 - 5-star ratings. Now just taking the average of those 13 reviews I get a score of 2.615. Most definitely NOT 4 stars. Even if I give a 5-star rating to the invisible 14th "user review," I only get an average of 3 stars. Once again, not 4 stars.

Now, this doesn't even take into account the Like/Dislike buttons. For this particular asset, the 1-star ratings had a weight of 108 likes vs 8 dislikes, whereas the 5-star review had 9 likes vs 0 dislikes. Further along, the 2-star rating had 18 likes (0 dislikes), the 3-star rating had 24 likes vs 3 dislikes and the 4-star review had 0 likes vs 4 dislikes.

The point I'm trying to bring up here is that the Unity overall star rating can be misleading. Seeing 4 out of 5 stars can indicate a pretty good product, wherein the actual reviews paint a very different story. So can anyone tell me how the overall star rating is awarded?

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Owen-Reynolds · May 12, 2019 at 02:03 PM 0

I assume it's people giving a star rating w/o writing a review. Can they do that? If it works as advertised, there's nothing to write.

hjonersjr Owen-Reynolds · May 12, 2019 at 03:13 PM 0

As I mentioned in the question, there is

the invisible 14th "user review."

So, to answer your question, even if that is allowed, it would only make the score a "3-star" rating, not "4-star." To get to a 4-star rating they'd need (at a $$anonymous$$imum) 3 more 5-star ratings and 1 more 4-star rating. And since the asset says, "14 user reviews" and only 13 are listed, I doubt this is the case. Otherwise, it would probably say, "18 user reviews."

And I don't know if they can do that. If I did, I wouldn't be asking.

Owen-Reynolds hjonersjr · May 12, 2019 at 04:12 PM 0

Ah. Review means a written review. $$anonymous$$ouse over to the right of the displayed stars to see how many total ratings it got. That missing 14th review is probably just a bug in counting.

User Reviews with Weighted Stars

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