Hinted forum ops about spam in General Discussion - Got myself banned ?

So I yesterday night noticed that forum General Discussion area was full of spam, about 2 pages of some gibberish telephone numbers and such, (now removed).

I sent message to forums operators via "Start Conversation", and instead of getting response, I now have this instead of post buttons: "(You have insufficient privileges to post here.)" - So I'm sort of banned from starting threads / answering to any thread.....

So whats going on? Seems like ridiculous screw up...

This was the message (removed the spam bot name): "Sorry to bother, just noticed this, while reading forums, probably just some bot but anyway user xxxxxxx has made 20+ threads that clog General Discussion. Maybe someone can block / remove those messages. Thanks"