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Question by Gonzalo66_66 · Jun 24, 2020 at 11:40 AM · androidcompatibility

my app is not compatible with most devices

Hi all, Context: unity app developed for android device, current version of unity: 2019.4.1f1, uploaded to Google Play.

My first app was developed using unity version 2019.2.9f1. It could run in 15000 devices of 16000. Now my current app, developed with 2019.3.10 is compatible only with 4500 devices. I upgraded to 2019.4.1f1 and same number of devices. Even my own mobile phone is not compatible, even though I have downloaded the app directly at home, and it works. However, when downloading from Google Play Store, no way (¿¡!?)

I am getting mad as I find no answers in forums. I have played with player settings options and no way.

Can someone please help me?

Thanks in advance

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Answer by aumentarte · Apr 14, 2021 at 08:55 AM

Just in case it helps:

I had the same problem, my app was compatible with around 2000 devices. I solved it by including more api levels in the player settings. Google forces you to include 29, but that doesn't mean you can´t include more. After following a tutorial on how to add 29 I just selected 4.4 as Minimum API Level and "Automatic Highest installed" as target API Level.

The tutorial I'm reffering to is: https://www.youtube.com/watch?v=O3AHZVEDAQY

Cheers!

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