About moderator guidelines and actual moderation

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Her fellow moderators,

I was just wondering how flexible one should apply the guidelines of moderation. for example null reference exceptions and compiler error codes make it into the help room all the time. posting lots of code for someone to debug it also seems to be a best practice.

If someone could give me a little advice or rework the guidelines would be awesome.

Answer 1

The guidelines are for UA proper. There currently are no guidelines for the Help Room (it's only a few weeks old.) IMHO, the intent of the Help Room is to be a place for rejected, non-spam UA questions.

The reason the guidelines mention NullRefs and "debug this" is because we were getting so many of them. It was taking too long just to write rejection notes for them all, and paid Unity UA staffers were getting swamped with complaints. The Help Room was created to solve that problem.

It also solves the problem of someone with 15 Karma (bypassing the mod Q) asking a debug Q. Before, it might have a response, and it felt odd to delete it. Now, we can "delete" it, by sending to the help room.

As to what should be the Help Room guidelines? Maybe we wait to see what problems there are, and how to solve them. At some point, someone active in the Help Room will have a complaint. Are "good" help room Q's being drowned out by bad ones?

About moderator guidelines and actual moderation

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