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This question was closed Oct 06, 2015 at 12:15 PM by SaraCecilia for the following reason:

Problem is not reproducible or outdated

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Question by hexagonius · Sep 06, 2015 at 07:54 AM · chinesespam

How did all the spam get into the help room?

I just woke up and found the help room filled with chinese questions and they all look like bots work. Could someone do something about that?

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avatar image hexagonius · Sep 06, 2015 at 07:56 AM 0
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and it's getting flooded still. I think that's a major problem

avatar image Scribe · Sep 06, 2015 at 08:17 AM 0
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Well there is no moderation on Help Room, so once they got past the captcha's... Game Over? Now if only I had 10k karma D:

avatar image Scribe · Sep 06, 2015 at 08:23 AM 0
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The mod queue for the default section is filling up quickly too! @SaraCecilia @dzone_adm HALP! :)

avatar image Dave-Carlile · Sep 06, 2015 at 12:29 PM 0
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It's still continuing to poor into the Help Room and there's no way to delete fast enough to keep up. Some of the user accounts are the same as those in the moderator queue and I've suspended them, but they're still posting so the suspension is maybe not taking effect in the help room. Anyway, it's on the Unity folks now. Somebody needs to write some SQL. :)

avatar image Positive7 · Sep 06, 2015 at 01:06 PM 0
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Ohh, and I thought something was wrong with my Computer. I restarted like 5 times already :D

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Answer by SaraCecilia · Sep 07, 2015 at 09:13 AM

Apologies for the spam attack, we're looking into it as suspending users/deleting their content is currently ineffective.

Edit: For now, it will require 2 karmapoints to post in the META and Help Room spaces until we get this sorted out.

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Answer by Dave-Carlile · Sep 06, 2015 at 12:20 PM

I cleared out the mod queue and suspended the accounts, but just as I finished new ones started coming in with new accounts so that's likely a losing battle.

I also don't see any way to suspend a user from anywhere except the mod queue, so I'm not sure how to do that in the help room.

A nice feature would be to auto-reject any messages in the mod queue when a user is suspended. At this point we have to go through every message even if we've suspended the user.

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