After advertising, sound disappears in the game

Question

Hi, I'm trying to create a complete unit game.

I have the following problem: after adMob advertisement with sound (this is important), the sound completely disappears in the game. Scene reloading, MobileAds.SetApplicationMuted (false) and audioSource.mute = false don't help. This problem is absent on all androids that I tested (about 6 different models) and on iPhone 6 in iPhone 6c, the problem occurs only on iPhone 11 (I tested two phones).

I have tried many solutions for nothing. The most up-to-date information at the moment is the logs from iPhine 11 from xCode.

the most interesting errors are:
1. veganrunner[4766:1537272] [Process] kill() returned unexpected error 1
2. veganrunner[4766:1537699] [avas] AVAudioSession.mm:997:-[AVAudioSession setActive:withOptions:error:]: Deactivating an audio session that has running I/O. All I/O should be stopped or paused prior to deactivating the audio session.

logs from iPhone 11 (full version):

 2020-10-15 17:31:46.369580+0300 veganrunner[4766:1537272] UnityIAP UnityEarlyTransactionObserver: Created
 2020-10-15 17:31:46.369836+0300 veganrunner[4766:1537272] UnityIAP UnityEarlyTransactionObserver: Registered for lifecycle events
 CrashReporter: initialized
 2020-10-15 17:31:46.518872+0300 veganrunner[4766:1537272] Built from '2019.4/staging' branch, Version '2019.4.12f1 (225e826a680e)', Build type 'Release', Scripting Backend 'il2cpp'
 -> applicationDidFinishLaunching()
 2020-10-15 17:31:46.869608+0300 veganrunner[4766:1537272] UnityIAP UnityEarlyTransactionObserver: Added to the payment queue
 -> applicationDidBecomeActive()
 [Subsystems] Discovering subsystems at path /private/var/containers/Bundle/Application/2265ED33-8636-4536-870A-F3089C7C089B/veganrunner.app/Data/UnitySubsystems
 GfxDevice: creating device client; threaded=1
 Renderer: Apple A13 GPU
 Vendor:   Apple Inc.
 Version:  OpenGL ES 3.0 Metal - 66.6
 GLES:     3
  GL_OES_standard_derivatives GL_KHR_texture_compression_astc_ldr GL_EXT_color_buffer_half_float GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_pvrtc_sRGB GL_EXT_read_format_bgra GL_EXT_separate_shader_objects GL_EXT_shader_framebuffer_fetch GL_EXT_shader_texture_lod GL_EXT_shadow_samplers GL_EXT_texture_filter_anisotropic GL_APPLE_clip_distance GL_APPLE_color_buffer_packed_float GL_APPLE_copy_texture_levels GL_APPLE_rgb_422 GL_APPLE_texture_format_BGRA8888 GL_IMG_read_format GL_IMG_texture_compression_pvrtc
 OPENGL LOG: Creating OpenGL ES 3.0 graphics device ; Context level  <OpenGL ES 3.0> ; Context handle -2141302080
 OPENGL LOG: OpenGLES3 is deprecated on this platform
 Initialize engine version: 2019.4.12f1 (225e826a680e)
 2020-10-15 17:31:47.432886+0300 veganrunner[4766:1537461]  - <Google>[I-ACS025031] AdMob App ID changed. Original, new: (nil), ca-app-pub-8737631907101937~4117797731
 2020-10-15 17:31:47.538109+0300 veganrunner[4766:1537461]  - <Google>[I-ACS023007] Analytics v.60802000 started
 2020-10-15 17:31:47.541555+0300 veganrunner[4766:1537461]  - <Google>[I-ACS023008] To enable debug logging set the following application argument: -APMAnalyticsDebugEnabled (see http://goo.gl/RfcP7r)
 2020-10-15 17:31:47.552037+0300 veganrunner[4766:1537272] Unbalanced calls to begin/end appearance transitions for <UnityViewControllerStoryboard: 0x1032731d0>.
 2020-10-15 17:31:47.555891+0300 veganrunner[4766:1537462]  - <Google>[I-ACS800023] No pending snapshot to activate. SDK name: app_measurement
 2020-10-15 17:31:47.637293+0300 veganrunner[4766:1537455]  - <Google>[I-ACS800023] No pending snapshot to activate. SDK name: app_measurement
 2020-10-15 17:31:47.682450+0300 veganrunner[4766:1537563]  - <Google>[I-ACS023012] Analytics collection enabled
 ERROR: Shader Hidden/PostProcessing/MultiScaleVO shader is not supported on this GPU (none of subshaders/fallbacks are suitable)
 ERROR: Shader Hidden/PostProcessing/Debug/Waveform shader is not supported on this GPU (none of subshaders/fallbacks are suitable)
 ERROR: Shader Hidden/PostProcessing/Debug/Vectorscope shader is not supported on this GPU (none of subshaders/fallbacks are suitable)
 ERROR: Shader Hidden/PostProcessing/Debug/LightMeter shader is not supported on this GPU (none of subshaders/fallbacks are suitable)
 ERROR: Shader Hidden/PostProcessing/Debug/Histogram shader is not supported on this GPU (none of subshaders/fallbacks are suitable)
 ERROR: Shader Hidden/PostProcessing/ScreenSpaceReflections shader is not supported on this GPU (none of subshaders/fallbacks are suitable)
 UnloadTime: 7.325583 ms
 Level loaded 
 (Filename: ./Runtime/Export/Debug/Debug.bindings.h Line: 35)
 
 Game loaded
 GameManager:Awake()
  
 (Filename: ./Runtime/Export/Debug/Debug.bindings.h Line: 35)
 
 Game initialized 
 (Filename: ./Runtime/Export/Debug/Debug.bindings.h Line: 35)
 
 2020-10-15 17:31:52.526944+0300 veganrunner[4766:1537272] [YandexMobileMetrica] Set track location enabled 0
 2020-10-15 17:31:52.532824+0300 veganrunner[4766:1537272] [YandexMobileMetrica] Activated. Version:3.11.1, Release build 18489
 2020-10-15 17:31:52.532903+0300 veganrunner[4766:1537272] [YandexMobileMetrica] A debugger is attached. Most crashes will not be reported.
 Save file not found in /var/mobile/Containers/Data/Application/8C6A0568-5AD1-4384-A1F9-7CB7B76236E6/Documents/iap.save
 SaveManager:LoadIAPProfiler()
 IAPManager:LoadData()
  
 (Filename: ./Runtime/Export/Debug/Debug.bindings.h Line: 35)
 
 IAP loaded 
 (Filename: ./Runtime/Export/Debug/Debug.bindings.h Line: 35)
 
 Market loaded
 MarketManager:Awake()
  
 (Filename: ./Runtime/Export/Debug/Debug.bindings.h Line: 35)
 
 Market initialized 
 (Filename: ./Runtime/Export/Debug/Debug.bindings.h Line: 35)
 
 0 + -28 + 60 + 150 + 22.5 = 204.5 - finishZPos
 LevelSpawner:SpawnLevel()
 LevelSpawner:Start()
  
 (Filename: ./Runtime/Export/Debug/Debug.bindings.h Line: 35)
 
 UnityIAP Version: 2.0.0
 UnityEngine.Purchasing.StandardPurchasingModule:Instance(AppStore)
 IAPManager:InitializePurchasing()
  
 (Filename: ./Runtime/Export/Debug/Debug.bindings.h Line: 35)
 
 2020-10-15 17:31:52.624892+0300 veganrunner[4766:1537272] UnityIAP: Requesting 1 products
 2020-10-15 17:31:52.777347+0300 veganrunner[4766:1537272] UnityIAP: Requesting product data...
 2020-10-15 17:31:54.124755+0300 veganrunner[4766:1537455] UnityIAP: Received 1 products
 2020-10-15 17:31:54.125848+0300 veganrunner[4766:1537455] UnityIAP: No App Receipt found
 2020-10-15 17:31:54.135690+0300 veganrunner[4766:1537272] UnityIAP: No App Receipt found
 OnInitialized: PASS
 IAPManager:OnInitialized(IStoreController, IExtensionProvider)
 UnityEngine.Purchasing.PurchasingManager:CheckForInitialization()
 UnityEngine.Purchasing.PurchasingManager:OnProductsRetrieved(List`1)
 UnityEngine.Purchasing.AppleStoreImpl:OnProductsRetrieved(String)
 System.Action:Invoke()
 UnityEngine.Purchasing.Extension.UnityUtil:Update()
  
 (Filename: ./Runtime/Export/Debug/Debug.bindings.h Line: 35)
 
 UnityIAP: Initialization complete with  1 items
 UnityEngine.Purchasing.Promo:ProvideProductsToAds(HashSet`1, Boolean)
 UnityEngine.Purchasing.AppleStoreImpl:OnProductsRetrieved(String)
 System.Action:Invoke()
 UnityEngine.Purchasing.Extension.UnityUtil:Update()
  
 (Filename: ./Runtime/Export/Debug/Debug.bindings.h Line: 35)
 
 2020-10-15 17:31:54.136238+0300 veganrunner[4766:1537272] UnityIAP: Add transaction observer
 2020-10-15 17:31:54.136287+0300 veganrunner[4766:1537272] UnityIAP UnityEarlyTransactionObserver: Request to initiate queued payments
 2020-10-15 17:32:01.288259+0300 veganrunner[4766:1537558] [YandexMobileMetrica] Client event is received: Игрок НЕ прошёл 4 уровень, он врезался в препятствие. (apiKey: 8eee54b7-xxxx-xxxx-xxxx-xxxxxxxx96bf).
 2020-10-15 17:32:01.303594+0300 veganrunner[4766:1537563] [YandexMobileMetrica] Client event is saved to db: Игрок НЕ прошёл 4 уровень, он врезался в препятствие. (apiKey: 8eee54b7-xxxx-xxxx-xxxx-xxxxxxxx96bf).
 Market saved
 System.Action`1:Invoke(T)
 Player:Crash(ObstacleChunkGroup)
 Obstacle:Crashed(Player)
  
 (Filename: ./Runtime/Export/Debug/Debug.bindings.h Line: 35)
 
 haptics stoped (usually because they have finished playing)
 System.Action:Invoke()
  
 (Filename: ./Runtime/Export/Debug/Debug.bindings.h Line: 35)
 
 2020-10-15 17:32:04.052005+0300 veganrunner[4766:1537563] [YandexMobileMetrica] Client event is received: Игрок решил посмотреть (продолжить уровень) рекламу. (apiKey: 8eee54b7-xxxx-xxxx-xxxx-xxxxxxxx96bf).
 2020-10-15 17:32:04.056249+0300 veganrunner[4766:1537272] <Google> To get test ads on this device, set: GADMobileAds.sharedInstance.requestConfiguration.testDeviceIdentifiers = @[ @"a9016ed766687d5de9e32dfa87b64850" ];
 2020-10-15 17:32:04.063667+0300 veganrunner[4766:1537563] [YandexMobileMetrica] Client event is saved to db: Игрок решил посмотреть (продолжить уровень) рекламу. (apiKey: 8eee54b7-xxxx-xxxx-xxxx-xxxxxxxx96bf).
 2020-10-15 17:32:04.183464+0300 veganrunner[4766:1537272] [Process] kill() returned unexpected error 1
 2020-10-15 17:32:04.183490+0300 veganrunner[4766:1537272] [Process] kill() returned unexpected error 1
 --//--
 2020-10-15 17:32:07.410927+0300 veganrunner[4766:1537272] [Process] kill() returned unexpected error 1
 2020-10-15 17:32:07.420268+0300 veganrunner[4766:1537272] [Process] kill() returned unexpected error 1
 HandleRewardedAdLoaded event received
 ADManager:HandleOnRewardVideoLoaded(Object, EventArgs)
 System.EventHandler`1:Invoke(Object, TEventArgs)
 System.EventHandler`1:Invoke(Object, TEventArgs)
  
 (Filename: ./Runtime/Export/Debug/Debug.bindings.h Line: 35)
 
 2020-10-15 17:32:07.434270+0300 veganrunner[4766:1537272] [Process] kill() returned unexpected error 1
 2020-10-15 17:32:07.434365+0300 veganrunner[4766:1537272] [Process] kill() returned unexpected error 1
 --//--
 2020-10-15 17:32:12.985304+0300 veganrunner[4766:1537272] [Process] kill() returned unexpected error 1
 2020-10-15 17:32:13.164361+0300 veganrunner[4766:1537272] [Process] kill() returned unexpected error 1
 HandleRewardedAdRewarded event received for 10 coins
 ADManager:HandleUserEarnedReward(Object, Reward)
 System.EventHandler`1:Invoke(Object, TEventArgs)
 System.EventHandler`1:Invoke(Object, TEventArgs)
  
 (Filename: ./Runtime/Export/Debug/Debug.bindings.h Line: 35)
 
 2020-10-15 17:32:13.173598+0300 veganrunner[4766:1537272] [Process] kill() returned unexpected error 1
 2020-10-15 17:32:13.186839+0300 veganrunner[4766:1537272] [Process] kill() returned unexpected error 1
 --//--
 2020-10-15 17:32:15.295343+0300 veganrunner[4766:1537272] [Process] kill() returned unexpected error 1
 2020-10-15 17:32:15.341505+0300 veganrunner[4766:1537699] [general] Connection to daemon was invalidated
 2020-10-15 17:32:15.371294+0300 veganrunner[4766:1537272] [Process] kill() returned unexpected error 1
 2020-10-15 17:32:15.371858+0300 veganrunner[4766:1537272] [Process] kill() returned unexpected error 1
 2020-10-15 17:32:15.373798+0300 veganrunner[4766:1537272] [Process] kill() returned unexpected error 1
 2020-10-15 17:32:15.991501+0300 veganrunner[4766:1537699] [avas] AVAudioSession.mm:997:-[AVAudioSession setActive:withOptions:error:]: Deactivating an audio session that has running I/O. All I/O should be stopped or paused prior to deactivating the audio session.
 2020-10-15 17:32:15.995125+0300 veganrunner[4766:1537272] [Process] kill() returned unexpected error 1
 2020-10-15 17:32:15.996682+0300 veganrunner[4766:1537272] [Process] kill() returned unexpected error 1
 2020-10-15 17:32:15.997522+0300 veganrunner[4766:1537272] [Process] kill() returned unexpected error 1
 2020-10-15 17:32:15.997656+0300 veganrunner[4766:1537272] [Process] kill() returned unexpected error 1
 HandleRewardedAdClosed event received
 ADManager:HandleOnRewardVideoClosed(Object, EventArgs)
 System.EventHandler`1:Invoke(Object, TEventArgs)
 System.EventHandler`1:Invoke(Object, TEventArgs)
  
 (Filename: ./Runtime/Export/Debug/Debug.bindings.h Line: 35)
 
 2020-10-15 17:32:16.018349+0300 veganrunner[4766:1537558] [YandexMobileMetrica] Client event is received: Игрок посмотрел (продолжить уровень) рекламу. (apiKey: 8eee54b7-xxxx-xxxx-xxxx-xxxxxxxx96bf).
 2020-10-15 17:32:16.023358+0300 veganrunner[4766:1537558] [YandexMobileMetrica] Client event is saved to db: Игрок посмотрел (продолжить уровень) рекламу. (apiKey: 8eee54b7-xxxx-xxxx-xxxx-xxxxxxxx96bf).
 2020-10-15 17:32:16.027333+0300 veganrunner[4766:1537272] [Process] kill() returned unexpected error 1
 2020-10-15 17:32:16.027388+0300 veganrunner[4766:1537272] [Process] kill() returned unexpected error 1
 2020-10-15 17:32:16.027887+0300 veganrunner[4766:1537272] [Process] kill() returned unexpected error 1
 2020-10-15 17:32:16.028163+0300 veganrunner[4766:1537272] [Process] kill() returned unexpected error 1
 2020-10-15 17:32:16.028213+0300 veganrunner[4766:1537272] [Process] kill() returned unexpected error 1
 2020-10-15 17:32:16.028234+0300 veganrunner[4766:1537272] [Process] kill() returned unexpected error 1
 2020-10-15 17:32:16.028308+0300 veganrunner[4766:1537272] [Process] kill() returned unexpected error 1
 2020-10-15 17:32:16.028332+0300 veganrunner[4766:1537272] [Process] kill() returned unexpected error 1
 2020-10-15 17:32:16.145783+0300 veganrunner[4766:1537272] [ProcessSuspension] 0x12a8e64f0 - ProcessAssertion::processAssertionWasInvalidated()
 2020-10-15 17:32:16.145854+0300 veganrunner[4766:1537272] [ProcessSuspension] 0x12a8e7c60 - ProcessAssertion::processAssertionWasInvalidated()
 2020-10-15 17:32:16.505373+0300 veganrunner[4766:1537272] [Process] kill() returned unexpected error 1
 2020-10-15 17:32:19.269306+0300 veganrunner[4766:1537699] [YandexMobileMetrica] Client event is received: Игрок НЕ прошёл 4 уровень, он врезался в препятствие. (apiKey: 8eee54b7-xxxx-xxxx-xxxx-xxxxxxxx96bf).
 Market saved
 System.Action`1:Invoke(T)
 Player:Crash(ObstacleChunkGroup)
 Obstacle:Crashed(Player)
  
 (Filename: ./Runtime/Export/Debug/Debug.bindings.h Line: 35)
 
 2020-10-15 17:32:19.285819+0300 veganrunner[4766:1537699] [YandexMobileMetrica] Client event is saved to db: Игрок НЕ прошёл 4 уровень, он врезался в препятствие. (apiKey: 8eee54b7-xxxx-xxxx-xxxx-xxxxxxxx96bf).
 2020-10-15 17:32:20.222041+0300 veganrunner[4766:1537558] [YandexMobileMetrica] Client event is sent: Игрок НЕ прошёл 4 уровень, он врезался в препятствие. (apiKey: 8eee54b7-xxxx-xxxx-xxxx-xxxxxxxx96bf).
 2020-10-15 17:32:20.222195+0300 veganrunner[4766:1537558] [YandexMobileMetrica] Client event is sent: Игрок решил посмотреть (продолжить уровень) рекламу. (apiKey: 8eee54b7-xxxx-xxxx-xxxx-xxxxxxxx96bf).
 2020-10-15 17:32:20.222613+0300 veganrunner[4766:1537558] [YandexMobileMetrica] Client event is sent: Игрок посмотрел (продолжить уровень) рекламу. (apiKey: 8eee54b7-xxxx-xxxx-xxxx-xxxxxxxx96bf).
 2020-10-15 17:32:20.222721+0300 veganrunner[4766:1537558] [YandexMobileMetrica] Client event is sent: Игрок НЕ прошёл 4 уровень, он врезался в препятствие. (apiKey: 8eee54b7-xxxx-xxxx-xxxx-xxxxxxxx96bf).
 2020-10-15 17:32:20.233074+0300 veganrunner[4766:1537558] [YandexMobileMetrica] Client event is removed from db: Игрок НЕ прошёл 4 уровень, он врезался в препятствие. (apiKey: 8eee54b7-xxxx-xxxx-xxxx-xxxxxxxx96bf).
 2020-10-15 17:32:20.233203+0300 veganrunner[4766:1537558] [YandexMobileMetrica] Client event is removed from db: Игрок решил посмотреть (продолжить уровень) рекламу. (apiKey: 8eee54b7-xxxx-xxxx-xxxx-xxxxxxxx96bf).
 2020-10-15 17:32:20.233337+0300 veganrunner[4766:1537558] [YandexMobileMetrica] Client event is removed from db: Игрок посмотрел (продолжить уровень) рекламу. (apiKey: 8eee54b7-xxxx-xxxx-xxxx-xxxxxxxx96bf).
 2020-10-15 17:32:20.236549+0300 veganrunner[4766:1537558] [YandexMobileMetrica] Client event is removed from db: Игрок НЕ прошёл 4 уровень, он врезался в препятствие. (apiKey: 8eee54b7-xxxx-xxxx-xxxx-xxxxxxxx96bf).
 haptics stoped (usually because they have finished playing)
 System.Action:Invoke()
  
 (Filename: ./Runtime/Export/Debug/Debug.bindings.h Line: 35)
 
 Unloading 5 Unused Serialized files (Serialized files now loaded: 0)
 UnloadTime: 8.909333 ms
 Level loaded 
 (Filename: ./Runtime/Export/Debug/Debug.bindings.h Line: 35)
 
 
 Unloading 6 unused Assets to reduce memory usage. Loaded Objects now: 38455.
 Total: 15.427625 ms (FindLiveObjects: 1.797917 ms CreateObjectMapping: 2.438500 ms MarkObjects: 11.082000 ms  DeleteObjects: 0.108458 ms)
 
 0 + -28 + 60 + 150 + 22.5 = 204.5 - finishZPos
 LevelSpawner:SpawnLevel()
 LevelSpawner:Start()
  
 (Filename: ./Runtime/Export/Debug/Debug.bindings.h Line: 35)
 
 2020-10-15 17:32:27.484782+0300 veganrunner[4766:1537558] [YandexMobileMetrica] Client event is received: Игрок НЕ прошёл 4 уровень, он врезался в препятствие. (apiKey: 8eee54b7-xxxx-xxxx-xxxx-xxxxxxxx96bf).
 Market saved
 System.Action`1:Invoke(T)
 Player:Crash(ObstacleChunkGroup)
 Obstacle:Crashed(Player)
  
 (Filename: ./Runtime/Export/Debug/Debug.bindings.h Line: 35)
 
 2020-10-15 17:32:27.497750+0300 veganrunner[4766:1537558] [YandexMobileMetrica] Client event is saved to db: Игрок НЕ прошёл 4 уровень, он врезался в препятствие. (apiKey: 8eee54b7-xxxx-xxxx-xxxx-xxxxxxxx96bf).
 -> applicationWillResignActive()
 2020-10-15 17:32:29.916826+0300 veganrunner[4766:1537272] [Process] kill() returned unexpected error 1
 haptics stoped (usually because they have finished playing)
 System.Action:Invoke()
  
 (Filename: ./Runtime/Export/Debug/Debug.bindings.h Line: 35)
 
 2020-10-15 17:32:30.875377+0300 veganrunner[4766:1537272] [Process] kill() returned unexpected error 1
 -> applicationDidEnterBackground()
 2020-10-15 17:32:31.087629+0300 veganrunner[4766:1537272] Can't end BackgroundTask: no background task exists with identifier 12 (0xc), or it may have already been ended. Break in UIApplicationEndBackgroundTaskError() to debug.
 2020-10-15 17:32:31.088078+0300 veganrunner[4766:1537272] [Process] kill() returned unexpected error 1
 2020-10-15 17:32:31.088200+0300 veganrunner[4766:1537272] [Process] kill() returned unexpected error 1
 2020-10-15 17:32:31.088301+0300 veganrunner[4766:1537272] [Process] kill() returned unexpected error 1
 2020-10-15 17:32:31.088486+0300 veganrunner[4766:1537272] [Process] kill() returned unexpected error 1

I will be glad for any help and ready to answer any questions

After advertising, sound disappears in the game

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