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How do I change my email address when I log in with Facebook?
Hi. I started working with Unity some time ago and made my account through Facebook.
I recently had an issue where I lost access to my main email address and had to update it across services that I use. I've changed it on Facebook, but when I use it to log into Unity, it still shows my old one. When I go into settings to change it, it asks me to confirm my Unity ID password. Since I always log with Facebook, I don't even know if I've ever been asked to make such. If I try to reset the password, it offers to do it using my old email, so it's an enchanted circle. I have SMS authentication activated but that doesn't seem to help me.
I filed a request to support 12 days ago and I haven't heard back. I thought this would be some simple issue they can assist with, but now I'm not sure. Should I just make another account and start over? I don't have anything tied to it YET. I have assets I want to activate but I can't do it before I have a secure account.
Any advice would be appreciated, thanks.
UPDATE: Support answered me on the 15th day and were apologetic about the delay, so I guess it just takes a little patience to sort things out. UPDATE 2: They successfully changed my email, apparently this is the right course of action, it just takes a while.