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Question by aml6112 · Feb 23 at 03:42 AM · error download install

Why can't I open Unity Hub?

I attempted to install unity hub on my MacBook Pro (15-inch, 2018) running macOS Monterey Version 12.2.1. The install was successful however when I attempted to open the application (which was located in my applications folder), its icon popped up on my task bar and then went away only to display the message "Unity Hub quite unexpectedly" (I have attached a screenshot of the message along with the info-log). Since then I have uninstalled, reinstalled, cleared my logs, and cleared my cache all multiple times to no resolve. I was in touch with Unity Support and they provided me with no resolution. How can I open unity hub? Error Message Pop-up

screen-shot-2022-01-24-at-93503-pm.png (80.3 kB)

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KrzysztofTMu · Feb 23 at 08:05 AM 0

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Have you tried removing Unity Hub with an app like AppCleaner and then reinstalling it?

aml6112 · Feb 23 at 02:13 PM 0

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Yes I have tried that

KrzysztofTMu aml6112 · Feb 23 at 02:15 PM 0

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Maybe there is something interesting in the log ~/Library/Application Support/UnityHub/logs

aml6112 KrzysztofTMu · Feb 24 at 08:13 PM 0

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Here is the info-log. Unity changes all download formats to .jpeg when downloading so delete the .jpeg to view this text file.

info-log.txt (102.4 kB)

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