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Question by Vice_Versa · Aug 26, 2015 at 07:08 PM · importvideomovietextureimporting problemsquicktime

Cant Import Videos, PLEASE HELP

Im trying to import videos into my project, every time i try to do it a little popup comes up that says quicktime tools.exe has stopped working and then tells me to close it. I read somewhere that installing quicktime while unity is open can be the problem, and uninstalling, then reinstalling when it is closed will fix it. It did not whatsoever. I know ive seen games and apps from unity that use movietextures so i know this is possible. Ive tried it with all of the different compatible file types, i get the same result every single time. They are not big files and they play in quicktime just fine if i just double click the file. I cannot find any information anywhere on how to fix this as i dont think people use movietextures in unity too often. HAS ANYBODY SUCCESFULLY IMPORTED VIDEOS IN THEIR PROJECT??? im using unity 5 free btw and windows 10 (i was getting this same error on windows 8.1 as well).

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avatar image Lazar-Gabriel · Oct 28, 2015 at 05:49 PM 0
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Hello !

Did you find a solution ? I've tried to run unity as ad$$anonymous$$istrator, reinstall Quicktime but it still doesn't work.

I'm using Unity 5.2.1f1. Here is the error: alt text

quicktime-error.png (8.1 kB)
avatar image Vice_Versa · Oct 29, 2015 at 09:21 AM 0
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Unity is strange with video files. Basically. The reason it doesnt work is because even though unity supports a lot of different file types, it actually converts them to a certain type when you import them. If the file is huge, Unity usually cant handle it (though tunning in ad$$anonymous$$istrator seems to help if youre lucky). Theres this video convertor you can use, i want to say its calles Theora converter but its been a while so im not sure. Basically it converts the file to the type unity needs to make this work. Thats about as much as i can help with this

avatar image pointcache · Apr 11, 2016 at 01:05 AM 2
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Quicktime is officially crap.

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Answer by Vice_Versa · Aug 26, 2015 at 07:31 PM

FIGURED IT OUT, need to run unity as administrator. dont know why but it works now

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avatar image krides · Jan 20, 2016 at 09:55 AM 0
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Hi! I have the same problem, but this solution does not work. I wonder if I can maybe force QuicktimeTool.exe to run as ad$$anonymous$$ as well, but something is telling me that this won't solve the problem.

P.S. Also, I hereby officially refuse to convert all my videos to ogv, that is ridiculous.

avatar image Futurristic · Feb 09, 2017 at 07:58 AM 0
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Works for me. Thanks :)

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Answer by LivioDeLaCruz · Jun 17, 2016 at 04:03 PM

File types didn't have any effect for me. MP4 files behaved the same as MOV files.

Spent a long time banging my head against this issue. Here's what worked for me:

  1. WAIT 10+ MINUTES. When importing my files, Unity became busy and "not responding." I thought something was going wrong, but it's just doing a lot of work to import the video. So just sit back for a bunch of minutes and see if it works. The longer the video, the longer your wait.

  2. If you're getting the error "QuicktimeTools.exe has stopped working," it's because you have two instances of the EXE running. Open Task Manager, find the Background Process called QuicktimeTools.exe and delete it. Then try importing your asset.

  3. There are two ways to import assets into Unity. You can click and drag a file from outside your project folder into your Unity window, or you can manage your file system directly by moving a file from outside your folder into your Assets folder. If you're only trying one approach, maybe it'll help to try the other approach?

Hope this helps!

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avatar image WenM · Sep 07, 2016 at 08:27 AM 0
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Thanks a lot!!! I followed your suggestions and finally success,although it took a long time!

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Answer by imDanOush · Jun 30, 2016 at 09:26 AM

If the QuickTime plugin walks on your nerve, Read this Don't use it anymore, Simply use this application to convert your videos to OGV (with any quality you'd like) and just copy and paste the new OGV file in your Unity3D folder: https://sourceforge.net/projects/theoraconverter/files/latest/download I literally hate the QuickTime plugin, It better stay away from me (: :D .

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Answer by Klarax · Jan 20, 2016 at 10:20 AM

Videos need to be a specfic format for unity to be able to bring them in.

.mov files work great. If its not a /mov file i would suggest converting it.

There are a few other types it can import, but i find it degrades the video quality.

once done, it will take a while to import depending on size of video. a 30 second video can take a good 5 mins.

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avatar image Lazar-Gabriel · Jan 20, 2016 at 11:53 AM 0
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It worked for me. I just had to wait like 15 $$anonymous$$utes to import it because it was a large video. Thank you for your help.

avatar image krides · Jan 20, 2016 at 03:38 PM 0
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$$anonymous$$y video is .mov, and I get this error (and it also crashes) when I try to import it on Windows (doesn't happen on $$anonymous$$ac):

 $$anonymous$$ovie import error [Assets/Resources/Videos/VideoFile.mov]: [*                   ] { 1.0 }
 UnityEditorInternal.InternalEditorUtility:ProjectWindowDrag(HierarchyProperty, Boolean)
 UnityEditor.DockArea:OnGUI()

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Answer by Birkeman · Feb 29, 2016 at 04:27 AM

Hey @Krides for me it didn't work to run Unity as administrator but manually running the conversion tool from command line did the trick as described here http://unitycoder.com/blog/2015/05/09/converting-videos-to-ogg-manually-with-quicktimetools-exe/

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