Nothing is showing up in the Asset Store?

I'm on the free version of Unity 5.41 trying to open up the Asset Store, but all I keep getting is a grey screen. I've tried logging out and back into Unity a few times already but to no avail.

From other people who have encountered similar problems, a lot of them have solved the problem with unchecking the "use direct3d 11'" box under the player settings. However, I'm finding that my settings don't show this for some reason? I've attached an image of what I currently see.

Similarly, if I were to go directly to the Asset store/ find the asset that I want to download, clicking "open in Unity" does absolutely nothing. I know for a fact that I am logged into my account, so I'm not too sure as to what's happening. I was able to access the asset store a couple of months ago, and it's been a while since I've tried to use Unity. Any ideas as to what might be happening?