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Question by Berenger · Jan 31, 2014 at 11:02 AM · crashwebplayer

Webplayer crash (UnityGetError + UnityWinWebLoop)

Hi guys,

I'm having a problem with crashes that occurs only on some computers while using our webplayer. Basically, it happens while downloading a texture and applying it to an object.

We're working on Unity 3.5, and the computer getting the crashes is on win7 64 bit, ATi Radeon HD 5570. Here are the logs. A full version can be found here http://pastebin.com/TXBjYuYj :

Crash!!!

SymInit: Symbol-SearchPath: '.;C:\Users\xxx\AppData\LocalLow\Unity\WebPlayer\loader;C:\Program Files (x86)\Mozilla Firefox;C:\Windows;C:\Windows\system32;SRV*C:\websymbols*http://msdl.microsoft.com/download/symbols;', symOptions: 530, UserName: 'xxx'

OS-Version: 6.1.7601 (Service Pack 1) 0x100-0x1

C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe:plugin-container.exe (00010000), size: 24576 (result: 0), SymType: '-nosymbols-', PDB: 'C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe', fileVersion: 26.0.0.5087

========== OUTPUTING STACK TRACE ==================

(0x05206A34) (webplayer_win): (filename not available): UnityWinWebStartData + 0xaba44

(0x04FA3721) (webplayer_win): (filename not available): (function-name not available) + 0x0

(0x05050EF6) (webplayer_win): (filename not available): NamedObject::Transfer + 0x6103c

(0x050C7EDF) (webplayer_win): (filename not available): Behaviour::Transfer + 0x30cc2

(0x051B8AB3) (webplayer_win): (filename not available): UnityWinWebStartData + 0x5dac3

(0x1D439FB5) (Mono JIT code): (filename not available): (wrapper managed-to-native) UnityEngine.GUIStyle:Internal_CalcMinMaxWidth (intptr,UnityEngine.GUIContent,single&,single&) + 0x2d (1D439F88 1D439FD0) [026B4D20 - Unity Child Domain] + 0x0

(0x1D439F73) (Mono JIT code): (filename not available): UnityEngine.GUIStyle:CalcMinMaxWidth (UnityEngine.GUIContent,single&,single&) + 0x1b (1D439F58 1D439F78) [026B4D20 - Unity Child Domain] + 0x0

(0x0FF0DA9B) (Mono JIT code): (filename not available): Gui:DrawControls () + 0x73 (0FF0DA28 0FF0DB73) [026B4D20 - Unity Child Domain] + 0x0

(0x0FF0D8EC) (Mono JIT code): (filename not available): Gui:OnGUI () + 0x12c (0FF0D7C0 0FF0D8F6) [026B4D20 - Unity Child Domain] + 0x0

(0x0FECE219) (Mono JIT code): (filename not available): (wrapper runtime-invoke) object:runtime_invoke_void_this_ (object,intptr,intptr,intptr) + 0x41 (0FECE1D8 0FECE26D) [026B4D20 - Unity Child Domain] + 0x0

(0x065CFCF6) (mono-1-vc): (filename not available): mono_set_defaults + 0x22bf

(0x0653D603) (mono-1-vc): (filename not available): mono_runtime_invoke + 0x51

(0x050F9D12) (webplayer_win): (filename not available): Behaviour::Transfer + 0x62af5

(0x0515AE81) (webplayer_win): (filename not available): UnityGetError + 0x8cf

(0x0515AFD0) (webplayer_win): (filename not available): UnityWinWebLoop + 0x149

(0x1000C786) (npUnity3D32): (filename not available): NP_GetEntryPoints + 0x7e9e

(0x10003349) (npUnity3D32): (filename not available): UT_Uninstall + 0x100c

(0x1000321E) (npUnity3D32): (filename not available): UT_Uninstall + 0xee1

(0x100072D8) (npUnity3D32): (filename not available): NP_GetEntryPoints + 0x29f0

(0x773962FA) (USER32): (filename not available): gapfnScSendMessage + 0x332

(0x77396D3A) (USER32): (filename not available): GetThreadDesktop + 0xd7

(0x773977C4) (USER32): (filename not available): CharPrevW + 0x138

(0x7739788A) (USER32): (filename not available): DispatchMessageW + 0xf

(0x56694F41) (xul): (filename not available): NS_InvokeByIndex + 0xa126

(0x56E9F948) (xul): (filename not available): XRE_InitChildProcess + 0x442

(0x00011213) (plugin-container): (filename not available): (function-name not available) + 0x0

(0x77D29F45) (ntdll): (filename not available): RtlInitializeExceptionChain + 0x36

========== END OF STACKTRACE ===========

140131 10:11:47 Setting error display: 'The content was stopped because a fatal

content error has been detected.', details: '', link: 0

web: shutdown player

140131 10:11:47 loader: final cleanup

140131 10:11:47 loader: unload unity dll

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avatar image Berenger · Jan 31, 2014 at 11:15 AM 0
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Anyway, webplayer crashes, log can be found here : http://pastebin.com/TXBjYuYj

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Answer by Berenger · Feb 07, 2014 at 10:47 AM

Problem was caused by non power of two textures downloaded at runtime. Not compressed .texture exported by Unity mind you, but png and jpg files, which meant a "new Texture2D(..." at some point.

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