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I can't downgrade from the Pro trial after it expires?
I've been using the Pro trial for the last month, now it's over and I want to switch to the free version. When I turn on the software, it gives me a screen saying the trial is over, and a button to Renew or Quit. When I click renew, it closes the window and nothing happens. Task Manager shows that it's running in the background, but I can't get it to do anything. Quit of course closes everything down.
I've restarted my computer, reinstalled the latest version of the software, and deleted folders relating to the Pace Anti-piracy thing. What else can I do?
Odd. It should have auto-downgraded and become 'free' without needing anything else, unless they changed that recently.
Answer by Itinerant · Jul 10, 2012 at 04:33 AM
That's what I figured, too. I've got it fixed now, by doing everything I'd listed above plus going through and removing all of the related keys from the registry. Still no idea why it happened...