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Question by
HeiseGames · Feb 13, 2017 at 12:13 PM ·
licensing
Licence Deactivation - Hardware Issue
My hard drive at home has died and I would like to install one of my Unit Pro installations on my laptop, I am unable to return the licence from my machine as it is damaged.
What is the process to revoke a licence?
Comment
Answer by alankemp · Feb 13, 2017 at 03:20 PM
If your license is part of an organisation you can remove the seat on the website, there are instructions here: https://support.unity3d.com/hc/en-us/articles/209019666
Otherwise you will have to email Unity support and get them to help you: support@unity3d.com