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Question by DavidDebnar · Mar 07, 2012 at 07:45 AM · bugfreezeactivatelicence

Can't reactivate Unity

Hey guys, I wanted to reactivate my Unity because I bought a new licence, but I can't get it to work. When I start up Unity, click Help-Enter serial code it shows me a popup window saying that I already have my Unity activated, so I click reactivate. All that happens is that the popup window disappears and Unity freezes.

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Answer by mylespang · Apr 03, 2012 at 11:24 PM

From Unity Support:

It sounds as if you need to clear your existing Licensing files. These can cause the Editor to hang upon Reactivation.

Give the steps below a try:

1.Uninstall Unity 2.Delete this file:

  • WinXP/Vista: C:/Documents and Settings/All Users/Application Data/Pace Anti-Piracy/License Files

  • Win7: C:/ProgramData/PACE Anti-Piracy/License Files

  • Mac: HD/Library/Application Support/PACE Anti-Piracy/License Files

  1. Restart

  2. Download Unity again from our website, since your original install might be corrupt. http://unity3d.com/unity/download

  3. Reinstall and test

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