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Question by DVDPT · Apr 28, 2017 at 05:44 AM · playercrash

Random crashes in some players

Hi! I've been receiving some crash reports from my players, I tried everything to figure out what it is but without any success. Unfortunately the crash details doesn't have any info on where on my code it is crashing or if it is even on my code or on Unity side. This started to happen after I updated my Unity from 5.3 to 5.4, and I've been updating it (hoping that it could fix it) until the latest build (5.6.0f1). In attachment I leave a crash report sent from a customer.

I tried to send a dev build to the customer but even with debug info the crash reports send the same information, hopefully you guys can help me out.

I leave the crash report in attachment and the stacktrace is the following:

 [========== OUTPUTING STACK TRACE ==================
 
 0x1005FFF5 (mono) mono_ldstr
 0x100605F4 (mono) mono_class_vtable
 0x10060E65 (mono) mono_object_new
   ERROR: SymGetSymFromAddr64, GetLastError: 'Attempt to access invalid address.' (Address: 01480005)
 0x01480005 (StellarInterface) 
   ERROR: SymGetSymFromAddr64, GetLastError: 'Attempt to access invalid address.' (Address: 01479E9C)
 0x01479E9C (StellarInterface) 
   ERROR: SymGetSymFromAddr64, GetLastError: 'Attempt to access invalid address.' (Address: 0106A294)
 0x0106A294 (StellarInterface) 
   ERROR: SymGetSymFromAddr64, GetLastError: 'Attempt to access invalid address.' (Address: 0167CB34)
 0x0167CB34 (StellarInterface) 
   ERROR: SymGetSymFromAddr64, GetLastError: 'Attempt to access invalid address.' (Address: 0167CC7F)
 0x0167CC7F (StellarInterface) 
   ERROR: SymGetSymFromAddr64, GetLastError: 'Attempt to access invalid address.' (Address: 0167DC56)
 0x0167DC56 (StellarInterface) 
   ERROR: SymGetSymFromAddr64, GetLastError: 'Attempt to access invalid address.' (Address: 0107137C)
 0x0107137C (StellarInterface) 
   ERROR: SymGetSymFromAddr64, GetLastError: 'Attempt to access invalid address.' (Address: 01071E2B)
 0x01071E2B (StellarInterface) 
   ERROR: SymGetSymFromAddr64, GetLastError: 'Attempt to access invalid address.' (Address: 01072A14)
 0x01072A14 (StellarInterface) 
   ERROR: SymGetSymFromAddr64, GetLastError: 'Attempt to access invalid address.' (Address: 01149158)
 0x01149158 (StellarInterface) 
   ERROR: SymGetSymFromAddr64, GetLastError: 'Attempt to access invalid address.' (Address: 0114940B)
 0x0114940B (StellarInterface) 
   ERROR: SymGetSymFromAddr64, GetLastError: 'Attempt to access invalid address.' (Address: 0114A1F8)
 0x0114A1F8 (StellarInterface) 
   ERROR: SymGetSymFromAddr64, GetLastError: 'Attempt to access invalid address.' (Address: 0160FCD4)
 0x0160FCD4 (StellarInterface) 
   ERROR: SymGetSymFromAddr64, GetLastError: 'Attempt to access invalid address.' (Address: 013342FA)
 0x013342FA (StellarInterface) 
   ERROR: SymGetSymFromAddr64, GetLastError: 'Attempt to access invalid address.' (Address: 01334491)
 0x01334491 (StellarInterface) 
   ERROR: SymGetSymFromAddr64, GetLastError: 'Attempt to access invalid address.' (Address: 0150CA66)
 0x0150CA66 (StellarInterface) 
 0x763A62C4 (KERNEL32) BaseThreadInitThunk
 0x776F0FD9 (ntdll) RtlSubscribeWnfStateChangeNotification
 0x776F0FA4 (ntdll) RtlSubscribeWnfStateChangeNotification
 
 ========== END OF STACKTRACE ===========][1]

Thanks for the help.

[1]: /storage/temp/92887-2017-04-21-142246.zip

2017-04-21-142246.zip (42.8 kB)
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