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Question by Christophe F · Jan 16, 2011 at 07:40 AM · macuploadappstoreitunes

Uploading to the Mac Store; Problem when verifying Metadata

I have a Mac game that I want to upload to the Mac Store. I have already done a lot of required steps.

For those who need more information on how to do this, you need to follow these information topics:

  • this forum : http://forum.unity3d.com/threads/64453-Mac-App-Store/page7

  • you must follow this blog for guidelines: http://technology.blurst.com/unity-games-and-mac-app-store/

  • you may also follow the official guidelines here: http://developer.apple.com/devcenter/mac/documents/submitting.html

  • I myself did not have the "productbuild" command available, you have to download it here: http://developer.apple.com/devcenter/download.action?path=/ios/ios_sdk_4.2__final/application_tools_1.1.dmg

The last problem I am stuck with is:

When adding the app with the Application Loader (step "verifying metadata", or so it seems), I have the error:

Apple's web service operation was not successful
Unable to authenticate the package: 415081493.itmsp
ERROR ITMS-4000: "Line 6 column 66: bad character content for element at XPath /package/software_assets/asset/data_file/file_name"

I wonder what this line 6 column 66 refers to. I wonder what this error might refer to. I wonder if one of you had this problem and may be of help.

I have tried to move the lines around in the Info.plist file, to see if this changes the error report (that is, provides another line for the error), to no avail. I have of course checked all metadata and they seem to be adequate.

Thank you for your help!!!

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Answer by Christophe F · Jan 16, 2011 at 08:11 AM

I found what was the problem. I have been on this for hours. Apple really needs to clear out its error messages.

Know then than: ERROR ITMS-4000

... is generated when you have a .pkg file with spaces in the name. You must remove all spaces from the name of your .pkg file.

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avatar image Steve Edwards · Jan 16, 2011 at 09:48 AM 0
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Thanks for posting this. I haven't had that error yet, but I know these submission processes are always a bit of a black art, so good to see these gotchas posted.

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