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PC Crashes when trying to access Asset Store
When trying to access the Asset Store inside Unity3D through the Windows menu, a smaller window opens, remains in white for 2 seconds, and then the pc crashes to a Blue Screen for less than a seconds and reboots asking if I want to initiate the system in safe mode. It happens always, 100% of the times I tried to do it. I'm going to try and record it with the mobile, though I don't want to cause the crash many times in order to keep my pc healthy. Is it a known issue? Is there .ny known fix?
Some data:
After the reboot, there is a message about the failure:
Nombre del evento de problema: BlueScreen
Versión del sistema operativo: 6.1.7601.2.1.0.768.3
Id. de configuración regional: 3082
Información adicional del problema:
BCCode: 50
BCP1: FFFFF8814B839DA0
BCP2: 0000000000000000
BCP3: FFFFF88005AC0C75
BCP4: 0000000000000005
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
Archivos que ayudan a describir el problema: C:\Windows\Minidump\080714-30139-01.dmp C:\Users\Fernando\AppData\Local\Temp\WER-75426-0.sysdata.xml
Thank you for your time.
Usually this is caused due to hardware issues with RA$$anonymous$$ or Graphics Card.
Share your dump files (C:\Windows\$$anonymous$$inidump\080714-30139-01.dmp and C:\Users\Fernando\AppData\Local\Temp\WER-75426-0.sysdata.xml) here for review. So that we can tell you about further details.
Answer by fgsebares · Sep 06, 2014 at 02:14 PM
Okey, the problem is explained in the official post about known issues, but under the name of black sreen instead of blue (so I wasn't able to see it, my fault).
It appears that you have to switch off the Direxct 11 option in Player Preferences. Then you can access the store.
Sorry if my English is not that good, and thank you for your time.
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