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Question by WesleyNR · Aug 07, 2015 at 04:09 PM · crashdebugaccesswindows phone

Debug a "code -1073741819 (0xc0000005) 'Access violation'" in a Windows Phone 8.1 Game

My game is crashing in random moments and when this happens Visual Studio does not throw any exceptions; actually, debugger still runs for a a minute or two and then this appears in the Output:

The program '[1752] Template.exe' has exited with code -1073741819 (0xc0000005) 'Access violation'.

I searched for the problem and seems it may have diverse causes. As visual studio does not break, I can not find the line in code where game crashes neither can I read the call stack.

I also tried to use the Dump File which is auto generated in Documents/Debug in Windows Phone. But a do not realize how to use it, I hit any of the Debug buttons and all of then fail to run.

So, is there a way for debugging Access Violations? (focusing in Windows Store Apps / Phone 8.1 games)?

(the dump file is in this link).

Let me know if any more info is needed.

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avatar image WesleyNR · Aug 14, 2015 at 01:33 PM 0
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Here are all the links I found by googling for a solution:

Windows Store & Phone - Exception in msvcr120d_app.dll

Locking then unlocking of device causes d3d error

d3d11.dll caused an Access Violation

64bit directx11 games with shaders crashes

Unhandled exception

OVRDisplayRT64.dll caused an Access Violation [UNITY CRASH

NULL pointer issue

Help with Unity Crash error

Unity Editor crashes with Native Plugin on Stop

A very odd error

Crashing on startup.

Game crashing after Build

crashes "Access Violation (0xc0000005)"

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Answer by WesleyNR · Aug 14, 2015 at 01:33 PM

Looks like I found a workaround...

This is what appears in the minidump:

alt text

After googling a few days I reached a topic in Unity Forums where is suggested to add the following line of code at the end of App class constructor, in App.xaml.cs file, for better debugging:

 appCallbacks.AddCommandLineArg("-force-gfx-direct");

(...) it will disable multithreaded renderer, so the stacktrace information will contain everything that lead up to the crash point.

Curiously, after doing that, no more crashes happened; I tested in a old backup which was easy to reproduce the crash. I know the real problem was not solved, but that access violation crash has gone...

Could it be a multi-threading problem? Would it be a bug? Could it be caused by game scripts?


accessviolation.png (25.9 kB)
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