One person has reported that the game freezes in a strange way while testing, please help
Hi, so I've been developing my game for 3 months now and just yesterday I've started sending the game to about 15 more or less friends of mine, all of them have reported back that the game runs fairly well on their system but one of them said that regardless of the graphics settings (well not exactly, I'll expand on that later) he randomly gets this weird freeze where the game still responds to what the player is doing via audio, I mean he knows the game is not just stuck because he can still do things and hear the feedback but the image is frozen, he can even pause the game with escape and exit it, just by the audio cues but the image will be stuck still, he is the only one that has reported that and that issue has never happened to me in the 3 months that I've tested the game.
What I was saying before about regardless the graphics settings is that he said that when he reduced the graphics the issue persisted but it was less frequent, but this could also just be a coincidence because by what he told me some points where the issue started where really "relaxed" (sorry for my poor english, I mean that there wasnt that much stuff on the screen or any other graphic intensive stuff)
I know this is a really broad issue and that it could be caused by a huge array of things but I really dont know what to do or what could be causing it, specially now that it's only happening to one person, but any idea that you guys have would be extremely helpful, again, thanks for any suggestions.
I think what you could do is provide him a version where he can toggle in game cameras on and off by pressing keys our something. maybe he gets the screen black, going again...dunno