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Question by Cfirz · Apr 07, 2018 at 12:39 PM · adsgoogle playunity adsintegration

Unity Ads not working when moved to production

I've created a small game with unity ads integrated to it. When I was on Alpha stage (in Goggle Play) the ads were on test mode and everything worked great, in Unity Editor it showed the ad placeholder and when Published and released to Alpha on Google play, it played the Unity test ad as it should.

Now I moved to Production in Google Play, changed the ad settings both in Unity Service panel (Enabled test mode is off) and in the Unity Ads dashboard in the ad settings for google play (Force test mode OFF).

Published a new version and uploaded it to google play, from that point when I try to open an ad in the game nothing happens and it act as if the ad failed to finish.

The ad is a "Rewarded Video". The ad place holder is still showing up as it should when I run it through Unity Editor, only issue is on the actual app in google.

Please advise

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