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Question by aldonaletto · Jul 14, 2011 at 01:10 PM · bugreport

Report a Bug in Report a Bug?

I never have success when I try to report a bug using Unity's menu option Help->Report a Bug. I spend my time preparing an example project, filling the form, attaching the example project, but when I click Send Error Report, Unity always shows a warning dialog saying: Failed to submit error report. Contact us by email (bugs@unity3d.com). I report the bug via email, of course, but my problem with Report a Bug remains unsolved.
Could it be a bug in my Unity (PC indie version 3.3)? Does it works for you, guys? Should I report a bug in Report a Bug?

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avatar image cregox · Apr 09, 2012 at 04:19 PM 0
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When using it right after a crash happened, where it opens automatically, I never had any bugs (using either unity indie or pro since 3.1). But I never even knew that Report a Bug window existed under Help.

avatar image thienhaflash · Oct 29, 2012 at 09:41 AM 0
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I got the same problem, have never success reporting any bugs. At least Unity guys should provide a online link so we can report the problems. -1 for Unity QA $$anonymous$$m

avatar image cregox · Oct 31, 2012 at 09:03 PM 0
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@thienhaflash isn't the email they provide enough? I prefer bugs@unity3d.com rather than a url.

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Answer by sneftel · Jul 14, 2011 at 02:03 PM

Does your network require the use of a proxy, or have a firewall that blocks unknown outgoing ports? Also, look in the Windows Firewall control panel, in the "Allowed programs" section, and make sure that Unity Editor is listed and allowed for both public and private networks.

Otherwise, yeah, I'd definitely report the bug.

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avatar image aldonaletto · Jul 14, 2011 at 05:16 PM 0
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Thanks! $$anonymous$$aybe the Windows firewall... I'll check this.

avatar image Jonathon82931 · Jul 27, 2013 at 07:22 PM 0
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thanks that was my problem aswell

avatar image cregox · Jul 29, 2013 at 12:32 PM 1
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@Jonathon - it's much better to upvote than to say "thanks".

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