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Question by annfalotaibi · Apr 28, 2018 at 09:13 AM · signing

Unity 2017.4.1f1 gets stuck at sign in screen

Hi,

I have a major problem, where unity hub and unity 2017.4.1f1 will not let me sign in, when trying to sign in, this loading screen shows:

alt text

And when done, it redirects me to the sign in page all over again.

Please advise.

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avatar image Rokniel · Apr 28, 2018 at 01:59 PM 0
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Hitting the same issue. Just downloaded and installed a fresh version on unity that I was unable to log in to. Decided to try it with the Unity Hub and encountered the same issue there. Looking through the logs, this comes up near the end:

{"moduleName":"Auth","level":"warn","message":"401 - {\"message\":\"Invalid Access Token\",\"code\":\"132.107\",\"details\":[{\"field\":\"access_token\",\"reason\":\"The access_token is invalid\"}]}","timestamp":"2018-04-28T13:55:26.778Z"}

from UnityHub/logs/info-log.json

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Answer by LouskRad · Apr 28, 2018 at 10:27 PM

This started happening today. Probably something about the licensing servers. Here is the only way I found to solve it:

  1. delete the C:\ProgramData\Unity folder

  2. start 5.6.5 version (I'm guessing any 5.6 would do - no at this point 2017.4 and Unity Hub both still loop the login screen)

  3. follow the re-activation process.

  4. close Unity 5.6 launcher without opening a project

  5. Finally launch Unity 2017.4 although it still can't login to the in-app asset store, but you get to use Unity in any case.

I hope this helps.

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Answer by saifeliya · Apr 30, 2018 at 12:13 AM

hey happened to me also , back up any project that you have and then open any folder and go to %AppData% you'll be dropped in a folder called roaming , delete Unity folder then go up one folder and delete the Unity folder inside Local and LocalLow . it worked for me

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