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Unable to redeem asset voucher
For the past 2 days I have been trying to redeem an asset voucher, but when I try to redeem, it tells me I need to have an address registered for your account to redeem a free package. But when I try to go to my profile settings, I keep getting the following error: "!!! Failed to render view !!! Internal Server Error". Any way I can fix this and redeem the asset?
Thanks.
Similar problem here. I keep getting the message:
'You need to have an address registered for your account to redeem a free package. Please try again.'
I do have my address set, although it sounds like maybe there's other issues with the server?
Small update: I no longer get an error when going to my settings, and so I added a billing adress. But the problem with redee$$anonymous$$g the voucher still remains
Same problem here. I have billing and email address set. I don't know what else address there is.
Answer by $$anonymous$$ · Apr 20, 2018 at 08:33 AM
It's a bug with new Asset Store.
Switch to old page version
Fill and save billing information
Switch back to new version
Redeem code
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