Wayback Machinekoobas.hobune.stream
May JUN Jul
Previous capture 12 Next capture
2021 2022 2023
2 captures
12 Jun 22 - 14 Jun 22
sparklines
Close Help
  • Products
  • Solutions
  • Made with Unity
  • Learning
  • Support & Services
  • Community
  • Asset Store
  • Get Unity

UNITY ACCOUNT

You need a Unity Account to shop in the Online and Asset Stores, participate in the Unity Community and manage your license portfolio. Login Create account
  • Blog
  • Forums
  • Answers
  • Evangelists
  • User Groups
  • Beta Program
  • Advisory Panel

Navigation

  • Home
  • Products
  • Solutions
  • Made with Unity
  • Learning
  • Support & Services
  • Community
    • Blog
    • Forums
    • Answers
    • Evangelists
    • User Groups
    • Beta Program
    • Advisory Panel

Unity account

You need a Unity Account to shop in the Online and Asset Stores, participate in the Unity Community and manage your license portfolio. Login Create account

Language

  • Chinese
  • Spanish
  • Japanese
  • Korean
  • Portuguese
  • Ask a question
  • Spaces
    • Default
    • Help Room
    • META
    • Moderators
    • Topics
    • Questions
    • Users
    • Badges
  • Home /
  • Help Room /
avatar image
2
Question by TheWolfYT · Jun 30, 2017 at 03:12 PM · bugcrashbugsbug reportcrashes

Unity 5.6.2f1 Crashes on loading a project [FIXED]

Hi,

I've just installed Unity 5.6.2f1 on my brand new, Windows 10 64-bit system, to find that when I try to load a project, Unity crashes, even if the project is new/blank.

A few interesting things to note is that this bug occurs on both the 32-bit and 64-bit versions and on the 64-bit version of whatever version is currently included with Visual Studio 2017. Also, despite running the installer separately, and the one included in the regular Unity Download Assistant, the Unity Standard Assets have never been available to add from the "Add Assets" menu on the create a project screen.

NEW UPDATE: I suspect it's an issue with UnityShaderCompiler.exe located in [InsallationLocation]\Editor\Data\Tools64\UnityShaderCompiler.exe since when I try to delete it, it asks for admin. When I accept that, it STILL says that it requires admin. (I had a similar issue with some other file in Steam the other day). Could this be an issue with my PC rather than Unity?

I've repeated this with multiple projects, both creating and opening projects and included the error logs and memory dumps here.

To summarise though, the Memory Dump seems to always give exception 0xC0000005 (The thread tried to read from or write to a virtual address for which it does not have the appropriate access.) and the logs say:

Unity.exe caused an Access Violation (0xc0000005) in module Unity.exe at [0023:01a41c54 OR 0033:419d03d3].

As a note: neither LavasoftTCPService.dll nor LavasoftTCPService64.dll are on the system, nor is AdAware or anything by Lavasoft for that matter, and running as an Administrator does not help.

For a collection of Crash Logs and Memory Dumps, click here

unity-crashes.zip (321.6 kB)
Comment
Add comment
10 |3000 characters needed characters left characters exceeded
▼
  • Viewable by all users
  • Viewable by moderators
  • Viewable by moderators and the original poster
  • Advanced visibility
Viewable by all users

3 Replies

· Add your reply
  • Sort: 
avatar image
6

Answer by TheWarper · Sep 24, 2017 at 09:43 PM

Delete Library files (backup just in case) and reopen project. Worked for me.

Comment
Add comment · Show 5 · Share
10 |3000 characters needed characters left characters exceeded
▼
  • Viewable by all users
  • Viewable by moderators
  • Viewable by moderators and the original poster
  • Advanced visibility
Viewable by all users
avatar image virtual-vitamin · Dec 12, 2017 at 04:34 PM 0
Share

That works for me! Thanks!

avatar image SunnyChow · Jun 28, 2018 at 08:42 AM 0
Share

but it means you need to reimport everything every time

avatar image Skegon · Nov 05, 2018 at 08:56 AM 0
Share

Worked here too.

avatar image no00ob · Dec 07, 2018 at 06:42 PM 0
Share

Worked for me aswell, thanks so much! (The path of the files you need to delete: C:\Users\USERNA$$anonymous$$E\Documents\Unity Projects or what ever is your projects path \PROJECT NA$$anonymous$$E\Library!EVERYTHING FRO$$anonymous$$ HERE!)

avatar image Jbs_GameZone · Jan 18, 2019 at 05:36 PM 0
Share

Thanks, it worked for me as well

avatar image
3

Answer by TheWolfYT · Jul 06, 2017 at 09:29 AM

Nevermind, I fixed it. I was correct with my assumption. After totally uninstalling and deleting all the files I was left with just that one. This is how I fixed it:

1) Uninstall Unity 2) Restart PC in safe mode, navigate to Program Files (or wherever Unity was installed) and delete the Unity folder 3) Restart PC Normally an install Unity as you normally would. 4) Close Unity and Navigate to Where you installed Unity to\Editor\Data 5) Right click on "Tools64" and choose properties. 6) Go into the Security tab and click advanced. 7) In the new window, where it says "owner" click change, and in the box at the bottom type your user account name (as found at C:\Users) then click "check names" and then OK. 8) Below the list of User permissions, click "Add" and in the new windows, at the top, click "Select a principal" and type "Everyone" in the box. Click Check names and OK 9) Finally, give them FULL CONTROL over the folder. Now click OK until all the windows are gone. NB) If you get an error closing the windows at the end of step 9, you may need to repeat this process in Safe Mode.

Comment
Add comment · Show 1 · Share
10 |3000 characters needed characters left characters exceeded
▼
  • Viewable by all users
  • Viewable by moderators
  • Viewable by moderators and the original poster
  • Advanced visibility
Viewable by all users
avatar image MookeeDev · Nov 13, 2018 at 03:00 AM 0
Share

Wow thank you very much. I've been trying to open my project for 5 hours now and your answer fixed it. Just wanted to let you know that you helped me.

avatar image
1

Answer by Sirzechs_ · Oct 04, 2018 at 08:43 AM

Hello @TheWolfYT , I have the same problem, the only difference is that I have Unity 5.6.3p1. I followed your instructions and unity still crashes. Are you sure that the problem is the UnityShaderCompiler? if I install unity in another computer and open the project there, will unity still crash? is there anything else I can do to fix this problem?

Comment
Add comment · Share
10 |3000 characters needed characters left characters exceeded
▼
  • Viewable by all users
  • Viewable by moderators
  • Viewable by moderators and the original poster
  • Advanced visibility
Viewable by all users

Your answer

Hint: You can notify a user about this post by typing @username

Up to 2 attachments (including images) can be used with a maximum of 524.3 kB each and 1.0 MB total.

Follow this Question

Answers Answers and Comments

119 People are following this question.

avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image

Related Questions

Unity Crash Report doesn't work 0 Answers

Issues with localization: 1) OperationException : SelectedLocale is null, 2) System.Exception: SelectedLocale is null | Unity 2020.3.0f1 1 Answer

Unity bug reporter not working , I'm not able to post any bug reports Can anybody help? 0 Answers

Is this a bug or im doing something wrong? 2 Answers

Big bug in all materials 0 Answers


Enterprise
Social Q&A

Social
Subscribe on YouTube social-youtube Follow on LinkedIn social-linkedin Follow on Twitter social-twitter Follow on Facebook social-facebook Follow on Instagram social-instagram

Footer

  • Purchase
    • Products
    • Subscription
    • Asset Store
    • Unity Gear
    • Resellers
  • Education
    • Students
    • Educators
    • Certification
    • Learn
    • Center of Excellence
  • Download
    • Unity
    • Beta Program
  • Unity Labs
    • Labs
    • Publications
  • Resources
    • Learn platform
    • Community
    • Documentation
    • Unity QA
    • FAQ
    • Services Status
    • Connect
  • About Unity
    • About Us
    • Blog
    • Events
    • Careers
    • Contact
    • Press
    • Partners
    • Affiliates
    • Security
Copyright © 2020 Unity Technologies
  • Legal
  • Privacy Policy
  • Cookies
  • Do Not Sell My Personal Information
  • Cookies Settings
"Unity", Unity logos, and other Unity trademarks are trademarks or registered trademarks of Unity Technologies or its affiliates in the U.S. and elsewhere (more info here). Other names or brands are trademarks of their respective owners.
  • Anonymous
  • Sign in
  • Create
  • Ask a question
  • Spaces
  • Default
  • Help Room
  • META
  • Moderators
  • Explore
  • Topics
  • Questions
  • Users
  • Badges