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Question by unity3d-novice · Aug 05, 2014 at 10:40 AM · crasherror messageincompatable

Unity Pro trial crashing due to an asset

I downloaded Unity 4.5.2 and activated the free trial of Unity Pro. When I downloaded my first asset I was given the option to import it or not. Being a novice, I assumed that if I didn't import the asset I wouldn't be able to actually use it in a project until I did. So I imported it and all the assets I downloaded after that. After a while I got an error message regarding one of the assets and Unity became unresponsive so I had to close it using task manager. I opened Unity again and it started to import an asset, then it gave me an error message and crashed. I uninstalled Unity including the registry leftovers using revouninstaller and reinstalled. It still didn't work. It would open, start loading assets and then crash. I tried the AppData trick and that didn't work either. What can I do?

Is there a way I can start fresh with a clean version of Unity (nothing installed) and download the products I want again?

-Tomboy

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Answer by CHPedersen · Aug 05, 2014 at 10:57 AM

This happens because data for the asset in the project's Library folder got corrupted during the failed import. Unity then attempts to reimport it but comes across some bad data in Library, and crashes.

You can often fix this type of error by removing the offending assets from the project. When the file is no longer there, Unity won't try to import it upon opening, and thus won't crash. You can then add the asset again after the editor has successfully opened, and it will usually work, but the editor has to be fully open when you re-add the asset manually.

In the future, you can protect yourself against such crashes by turning on *.meta files. Meta files are a mechanic Unity developed to enable the use of versioning software such as Tortoise SVN in teams of developers. The meta files contain the same information as the local Library folder does, but spread out alongside the files. If the Library gets corrupted in the future again so Unity won't open, you can simply delete the whole Library folder and have Unity restore it when opening. Everything will still be as you left it as the data is recoverably from the meta-files.

Without the meta-files, however, you need to identify the offending assets yourself and manually remove them one by one temporarily until the editor opens again.

Bonus: If saving the project itself is of no importance to you and you simply just want the editor to open again, you can press and hold Alt while starting Unity. It will cause it to open a project dialog where you can select another project or start a new one, instead of having the editor constantly crash on opening the broken project.

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avatar image unity3d-novice · Aug 05, 2014 at 11:16 PM 0
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Thanks, but holding Alt didn't make Unity boot any differently for me. I logged into my Unity account and went to the asset store to see if there's a way to uninstall stuff I've downloaded. There isn't so I went to the file location of Unity and didn't see anything I installed, so I took a chance and deleted the files in the StandardAssets folder, I think it was called, and all that did was cause Unity to crash when it was trying to load files I'd seen listed there.

At this point I think the only solution is for me to get a second email address, open a Unity account using that address and get another free trial of Unity Pro. That way I'll have no files linked to my account and I can start fresh since apparently nothing is on my PC, the problem is that Unity is loading stuff based on me being signed in.

avatar image meat5000 ♦ · Aug 05, 2014 at 11:19 PM 0
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Thanks, but holding Alt didn't make Unity boot any differently for me

Youve got to be a real ninja about it.

Click-Click-ALT

avatar image unity3d-novice · Aug 06, 2014 at 12:18 AM 0
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Thanks, meat5000! You're a cool guy. But I just checked my post here: http://forum.unity3d.com/threads/should-dark-skin-cost-users-1500-00.260666/ and I see that my polite suggestion was very rudely refuted by some bleep moderator who then closed my thread. Due to this I'm not going to use Unity. I'm going back to Unreal Engine to continue learning that. Unreal never crashed on me and I have never had a problem with the mods. So I am now deserting Unity thanks to hippocoder. But thanks for your help.

$$anonymous$$boy

avatar image Kiwasi · Aug 06, 2014 at 01:03 AM 0
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Another mod almost deleted your latest post, as it was a comment, not an answer. Then I checked the link and it was so funny I had to let it stay.

You do realise that Dark Skin is just the colour of the interface, its a feature that lets users tell the difference between a free and a pro license at a glance. This feature has nothing to do with ethnicity of models.

Good luck with Unreal. But I suspect you will have problems there too.

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