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Question by made-on-jupiter · Nov 19, 2013 at 08:39 AM · webplayerinstallationunityobject

webplayer install progress feedback

I had a look at UnityObject2, but it seems to indicate there is no way of getting proper feedback about the plugin/player install progress (ie, after the user initiated the plugin install). We need to give our users a better idea of what's happening.

This is particularly important, as it seems the install process is tiered, and updates are automatically downloaded without warning.

The result is that..

  • First time users think our app does not work, as they expect the plugin to be fully installed after they go through the plugin install process. Yet Unity only really downloads the main chunks at first (second) load of the app - a process that yields no feedback (let alone progress) and leaves the browser session 'stuck' for sometimes minutes.

  • Returning users are sometimes faced with a 'stuck' app as well, when Unity decides to update in the background - again, without any sort of warning or progress report.

So is there any way of mitigating these issues?

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