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Question by Tempus_G · Jul 10, 2015 at 08:38 AM · webplayer

web player not working

I have never been able to get the web player to work. I have tried it on FF,IE and Chrome with the same results every time. Basically it wont load the player and pops up an error.

alt text

I am running Win7 Ultimate on a 64 bit system. I have all the latest drivers and versions of all programs to do with this, so only thing that I can think of is that for me it is the "64bit". As the player seems to be a 32bit program. But that might just be coincidental.

I also tried it in my winXP virtual machine, but it cant see my graphics card (as is looking for dx9 or above), so wont load.

As a side note as well, I have tried it on my tablet and phone running android ( using the exact same link ) and nothing loads.

For such a big feature to have such a bad bug history is not good.

Any help please.

player-error.png (43.4 kB)
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avatar image Tempus_G · Jul 09, 2015 at 10:26 PM 0
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I added an image to show. That is all I get. Nothing I have tried seems to do anything.

avatar image Nerevar · Jul 10, 2015 at 08:48 AM 0
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there is an "Error Details" link under unity logo, nothing there?

If you can have an online version of your app we can try on our side to see if it is a problem within your project or unity.

It seems the webplayer doesn't find unity Library, you might need to re-install the webplayer and/or Unity.

avatar image Tempus_G · Jul 10, 2015 at 07:41 PM 0
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Un able to remove web player!!

This is the popup from windows when trying to uninstall.

alt text

I know that it works for many people, but there must be something amiss in the player!?

2.png (5.2 kB)
avatar image Pr0n · Jul 12, 2015 at 02:05 PM 0
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Boot in safe mode and then remove..

avatar image Tempus_G · Jul 13, 2015 at 10:38 AM 0
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Ok then. I managed to un install and downloaded player from the site. However it gave me this .....

Error

So I inspected the download. I also found the new installer package and found the player installer there.

Left is the current download off site and right is latest player update pack version. versions

I subsequently installed the "updated" version, but am back to the original ERROR again.

versions.png (8.7 kB)
error2.png (11.6 kB)

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